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Talkin' Tech: CCAC Current Advisory
Below are listed the different computer security threats that are in current circulation. Your best defense against becoming a victim of  a virus or a scam, is to educate yourself on what is out there. If you are not sure who sent it don't open.  If you think that the email is real and sent from a company that you are dealing with, go to that company's website to obtain your information. 

CCAC will never ask you to provide your user name and password through email.

If there is ever a problem with your account we would contact you using other methods.

Announcement ( Email account deletion) Black Board/Web Mail Use
Your OWA Account to be disabled CCAC Phishing Scam
Subscription Expired CCAC Webmaster Email
Storage Limit E-mail Storage Limit  
Spoofing CCAC Malware Threats
Notice from Helpdesk Fake Antivirus Software
Hallmark     Facebook/You Tube Virus Threat
Microsoft Customer Care Apache Software
UPS Delivery Notice  System Tool    
Fake IRS Email Win 7 Internet Security

Return to Security and On line Safety

Announcement ( Email deletion)

From: IT Service []
Sent: Saturday, May 12, 2012 10:04 AM
Subject: Announcement

Your web mail account is about to be deleted due to congestion in Community College of Allegheny County mail user account. However if you wish to continue using your web mail account. you will have to confirm that is a present use account by clicking the secure Link Below. The personal information requested is for the safety of your account. Please leave all information


Warning!!! Failure to update correctly within 24 hours of receiving this warning will lose your email permanently.


IT Services 

Copyright 2012- Community College of Allegheny County

Your OWA Account to be disabled

From: Aashon Larkins []
Sent: Wednesday, May 02, 2012 12:25 PM
Subject: Your OWA Account to be disabled

  Microsoft Inc. has been receiving complaints from our Customers for unauthorised use of the OWA Accounts. As a result we periodically review Microsoft Outlook Webmail Access Accounts and temporarily restrict access of those accounts which are vulnerable to the unauthorised use.

This message has been sent to you from Microsoft Technical Department because we have noticed invalid login attempts into your Account and due to this, we are temporarily restricting your Account Access until we confirm your identity. To confirm your identity and remove your limitations please click on the link below or copy to browser, complete and submit the Form to update your Account on the Database.

Remember we are here to make the messaging system a secure, fast and reliable mail service as unauthenticated users will lose all information after 24 hours of receiving this instructions.

"security is our combined responsibility"

Subscription Expired

From: ccac []
Sent: Wednesday, February 01, 2012 4:01 AM
To: Undisclosed recipients
Subject: Notice


Dear ccac mail user,
Your email account subscription has expired and your email account is about to be suspended,Confirm your account information to keep your email active.
Click here to extend your account or on the secure link below.


Thank you
2012 Community College of Allegheny County All Rights Reserved

Storage Limit

Black Board/Web Mail Use

From: Secure Net-ID []
Sent: Thursday, November 17, 2011 5:29 AM
To: Username
Subject: Account Security Update


Important Notification
Attn: [ user name is here  ] Black Board/Web Mail User,

We are currently carrying out an upgrade on the school internet system due to a malicious cyber attack threatening our online network data base. For this reason all users are required to immediately fill out the below information for account verification and defense upgrade. Failure to comply may result in account termination.

Please input the requested information Required Information

Email address:......

Net ID..............



This security procedure is in line to protect our educational online data base.
Copyright 1994- 2011 CampusSecurityWatch Inc. All rights reserved.

Important Notice From Help Desk!!!

Attn. Mail User!


Community college of allegheny county Support Team (ccac) are currently upgrading e-mail accounts.  This will provide you the ability to store a greatly increased amount of e-mail correspondence in your e-mail account. Your account has been identified as one of the accounts which are to be upgraded.


Please click the link below and follow the instruction


The new minimum quota level for e-mail accounts will be set to 1000mb.


Community college of allegheny county Support Team.

Apache Software

Pending payment request []
Sent: Tuesday, September 13, 2011 9:05 AM
To: Recipients' Name
Subject: Payment request from "Apache Software Foundation"

We recorded a payment request from "Apache Software Foundation" to enable the charge of $141.93 on your account.

Receipt number: 49609824

The payment is pending for the moment.

If you made this transaction or if you just authorize this payment, please ignore or remove this email message.

The transaction will be shown on your monthly statement as "Apache Software Foundation".

If you didn't make this payment and would like to decline it, please click on the link below: decline transaction #49672385 from "Apache Software Foundation": $141.93

Best regards,"Apache Software Foundation

Fake email's alert from the IRS 
If you have concerns about your taxes contact the agency directly through  or call there tool free number.
Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040
Hours of Operation: Monday Friday, 7:00 a.m. 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time).

From: The Electronic Payments Association []
Sent: Thursday, September 08, 2011 6:30 AM
ACH canceled


Image removed by sender.


Canceled Transaction

Transaction ID:


Reason for rejection

See details in the report below

Transaction report

report_48656296.pdf.exe (self-extracting archive, Adobe PDF)

13450 Sunrise Valley Drive, Suite 100 Herndon, VA 20171 (703) 561-1100

2011 NACHA - The Electronic Payments Association


The Email also may take this form:
From: []
Sent: Monday, September 19, 2011 9:01 AM
Subject: Rejected ACH transaction

Image removed by sender.


The ACH transaction (ID: 34765242446064), recently initiated from your bank account (by you or any other person), was rejected by the other financial institution.

Rejected transaction
Transaction ID:
Reason for rejection
See details in the report below
Transaction Report
report_34765242446064.pdf.exe (self-extracting archive, Adobe PDF)

13450 Sunrise Valley Drive, Suite 100 Herndon, VA 20171 (703) 561-1100

2011 NACHA - The Electronic Payments Association

From: Treasury Inspector General for Tax Administration []
Sent: Tuesday, September 06, 2011 10:12 AM
Fraud tax income
Importance: High

Taxpayer ID: commensurate-00000700955060US
Issue: Unreported/Underreported Income (Fraud Application)

Please review your tax statement on Internal Revenue Service (IRS) website (click on the link below):

download tax statement: report-00000700952560US.DOC

Win 7 Internet
Security 2012

This is a phony anti-spyware program that supposedly scans your computer and displays warnings and threats. However everything is displays is false. Win 7 Internet Security 2012 hijacks Internet Explorer and blocks almost all sites claiming that they are infected or compromised and may infect your computer. It goes without saying that it blocks security related websites in the first place. Win 7 Internet Security 2012 also blocks antivirus and anti-spyware applications. It prevents new installation of anti-malware tools so you will have to ends its processes first.

The message below is completely false. Remember we will never ask you to provide  your user name and password through email

Official message
06/30/2011 09:49:49

Dear web mail Owner,

 We are contacting you to inform you that our Account Review Team
identified some unusual errors in your account profile. This may be due to the following


* Using a shared computer to access your online webmail.
* Not logging off after webmail usage.

Due to this an account update has been issued to rectify.Follow the Link Below providing the required security information correctly to re-gain access or we will  locked your account permanently




**Thanks *

Copyright 2011 The Community College of Allegheny County

Phishing attempt that looks like it was sent from an internal CCAC account.

From: Community College of Allegheny County []

Subject: Service Violation : Urgent Action Required


BodyWe noticed a violation of our services on your E-mail account and<br> for this

reason, your E-mail account will be closed if you fail to<br> resolve the issue

within the next 48 hours.<br><br>This will only take a moment...Click the

"RESOLVE" link below and<br> enter the requested details to complete the process.

If you have received this email -Please do not open the email. Click once on the email to select it and then  hold down your shift key and press Delete

System Tool
This infections is classified as a rogue anti-spyware. It pretends to be to be anti-virus program. However it displays fake warnings and alerts. It acts as if it is scanning your computer and discovering infected files. If this warning appears on your computer here on Campus do not click on anything. Immediately call the Service Desk and they will send out a technician to clean the malware from your system. If the problem occurs at home. Run your spyware remover immediately . Don't have one, visit this site for ideas on which one to use.

Hallmark Card Scam
The Hallmark card virus is making its rounds once again with a little variation. Instead of just stating that you
received a card from a friend, and can also state that you received an e-card from a family member.

Email Storage Limit

A new email is circulating "E-mail storage limit approaching or exceeded"-see the example below:

To ensure quick, responsive e-mail services, it is necessary to establish limits on the amount of e-mail each user may store on the system. The volume of e-mail you are storing on the Central e-mail system is now either greater than 80% of your space allocation is over 100% of your limit.
If your account is over your limit, all new e-mail will not be delivered to your account, but will be returned(bounced) to the sender stating that your account is over quota.
You will receive this message once after you reach 80% and you will continue to receive this message every 24 hours after you have reached 100%.
In order to exceed your space limit without deleting any message in your mailbox and to continue e-mail delivery, Please click the link below to submit your help desk request form.
If the link does not work please copy and paste the link above to your browser window


Microsoft Customer Care     
There are two new  Fake Emails  that are circulating currently through the CCAC system and one  appears to have been sent by Microsoft. The email  reads:

From: Microsoft Customer Care []
Sent: Tuesday, June 22, 2010 9:17 AM
To: **********
Subject: Critical Microsoft Windows Update

Dear Microsoft User (*********,

A critical security issue has been identified that could allow an attacker to compromise a computer running Windows and gain control over your system and files.

For your protection, we recommend installing the latest
Microsoft Security Patch.

Please download the latest
Microsoft Security Patch at your earliest convenience by clicking here and pressing "Run"

Installation is automatic, and requires no further action on your behalf.

Thank you for choosing Microsoft Windows, and we apologize for any inconvenience this may cause.

Kind Regards,
Microsoft Windows Customer Support Team

Please note: Microsoft will NEVER ask you for any personal information. Always keep your passwords confidential and never share them with anyone.

2010 Microsoft

UPS Delivery

The other one is stating that is from UPS and asking for address confirmation:

From: UPS PostBox-Manager, Jerel Szymanczyk []
Sent: Tuesday, June 22, 2010 5:07 AM
To: *********
Subject: UPS INVOICE NR1049919.

If you see this email  delete the message by holding down the shift key and striking the delete key.

Do Not Respond to it !

 Suspicious Emails

There is a Fake Email that is circulating and it appears to have been sent by CCAC staff. The email  reads:





If you see this email  delete the message by holding down the shift key and striking the delete key.

Do Not Respond to it !


New Malware Delivery
Malware is now being delivered right to your front door of your computer. Hackers are now  are using the ads on major sites to inform you that computer has been infected.

"This is common behavior for what is known as fake security alerts, or "scareware," designed to trick people into paying for something they don't need. Use of this type of scam is on the rise."

For the full story read the following article  Ads--the new malware delivery format

Fake Antivirus Software
The window appears to be a legitimate warning however its just one of several fake warnings circling the Internet. The newest one mentions Antivirus Software and that your computer has been infected.   If this appears on your college computer call the Service Desk immediately at 412.237.3275
                                 DO NOT CLICK ANYWHERE ON YOUR COMPUTER
This will only install the Malware and cause further interruptions of your computer use. If you are unsure if the warning you received is legitimate or not don't hesitate to call the Service Desk.



Facebook/You Tube Virus Threat

There is a new virus circulating around Facebook that asks your to click on a YouTube  video. The user gets an email from a friend and the subject of the line is either "you look so amazing funny on our new video" or "you look awesome in this new movie". When you click on it, you are directed to a fake You Tube Website,  you are then asked to download Adobe Flash Player. Then  the virus is downloaded to your system . 

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