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Talkin' Tech: Managing Academic Email |
Talkin' Tech page provides
guidelines for:
STUDENTS: are automatically provided with a
Student Academic Email account, whenever you receive your
NetID network account at CCAC. Your email
address will be
NetIDusername@acd.ccac.edu.
To view the process of logging into academic email and
familiarize yourself with settings click
here
FACULTY:
you may use faculty academic email account, in addition to
your employee Outlook account. You may find it
convenient to give students your academic email address for
correspondence and submission of class work, while giving
your regular employee email address to everyone else.
By this method, you can segregate your student
correspondence from other emails. Your academic email
address would be
username@acd.ccac.edu.
Whether you are student or faculty, the web URL address
to access your email is
http://webmail.acd.ccac.edu.
Frequently-Asked Questions can be found
on the ITS web site.
Click on any word in
red
to
see more information on that topic! |
Managing your
Mail:
Inbox
Your Inbox
will show all the messages currently in your mailbox. On the top
banner, you will see buttons for actions and navigation. You can
New Messages, view Folders,
Search, Options,
Forwards and access
Help. You can
navigate to your Address Book, Calendar or
Logout here as well.
All messages
are color-coded to display messages as New, Seen, Answered,
Flagged or
Deleted.
Messages also
have small icons in the first column to indicate whether they are unread,
replied to, important, deleted
or
they have attachments.
Return to menu
Selecting
Items
You may
select items to view by clicking on the Select: box and clicking on one of
the categories.
To select
specific items for performing an action, simply click on the check box
under the first column.
Return to menu
Marking Items
To mark an
item, select the messages that you wish to mark; use one of the two
methods described above to mark them. Mark the selected items by
clicking on the Mark
as:
box and
clicking on one of the categories.
Those selected messages will now be
marked as selected.
Return to menu
Moving
or Copying Messages
To move or
copy a message, select the message(s) as described above. Click on
the
New Folder box, and choose the
folder to which you wish to move or copy the message(s). Then click
on the
Move or
Copy link to the left of this box.
If you choose
to send the message(s) to a New Folder, you will be prompted to name the
new folder. Type the name you wish to give to this folder and click
OK. The message(s) will then appear in the selected folder. If
you choose to copy them, they will still appear in the Inbox. If you
chose to move them, they would no longer be in your Inbox, and would
be moved to the other folder.
Return to menu
Sorting Messages
You can sort
your Inbox using by click on either Number, Date,
From,
Subject, or Size . The sort option will
either sort, by ascending or descending order. The arrow will point up for
Ascending, or
down for
Descending.
Note:
the section selected will highlight
Return to menu
Deleting
Messages
To delete
message(s), mark the message(s) as described above. Click on the
Delete link at the top of the Inbox.
The message will now appear with gray shading and strike-through over the
text. You can then choose to
Hide
Deleted or
Purge
Deleted on the top
right corner of the Inbox. To undelete a deleted message, mark the
deleted message (as described above) and click the
Undelete
link
Note:
Also unless you purge the mail
box the deleted items will count towards
the mailbox size.
Return to menu
Blacklisting
You can use
the Blacklisting feature to set options for automatically managing email
you no longer wish to view in your Inbox.
To set
Blacklisting options for a message or group of messages, mark the
message(s) you wish to Blacklist, and click on the
Blacklist
link
at the top of your Inbox.
Note:
This feature is great for managing Spam
After you
choose Blacklist, a new screen will appear.
1.Confirmation that particular email
address has been added to your
blacklist.
2. Click HERE to go to
your blacklist management page.
3. Confirmation that particular email
has been deleted.
By clicking on HERE you
will go the to the tab
Filters::Blacklist Edit
Under Filter Rules, you
will see a rule that has been
automatically created that assumes you
want to delete all messages from this
email address listed in the text box. By
selecting Move message to folder,
you can move the message to a specified
folder for viewing at your discretion.
Return to menu
White listing
You can use
the White-listing feature to set options for automatically managing emails
that are known, trusted, or explicitly
permitted
To set
White-List options for a message or group of messages, mark the
message(s) you wish to White-list, and click on the
White-List link
at the top of your Inbox.
After you
choose White-list, a new screen will appear.
1.Confirmation that particular email
address has been added to your
white-list.
2.Click HERE to go to
your white-list management page.
3.By highlighting and selecting the
delete button on your keyboard you can
remove names or click in the dialogue
box and manually type in an email
address.
*Remember to click the save button to
save your changes
Return to menu |
Messages
Composing a New
Message
To compose a
new message, click New Message on the top
of your Inbox.
A message
window will appear, in which you can develop your message. Fill in
the email addresses for To:, Cc:, Bcc:, or click on Address Book to choose
contacts for these fields. Enter a Subject, and type your message in
the body of the email. Use the Send Message,
Save Draft, or
Cancel Message box located at the top or
bottom of the message composition window to send, save or
cancel the
message.
Special Characters Feature
lets you add letters that might need a
tilde or accent mark.
Note:
Remember to click on spell check before
sending. If there is a spelling mistake,
the mistake will appear in read and
options for correction will appear
below.
Return to menu
Sending AttachmentsTo send an
attachment with an email that you are sending, click on the
Browse button at the bottom of the email,
or the Attachments button after Options. Browse your computer
to find the file.
Note:
Your file name should contain a hint of
what the file contains.
When you
return to the message window,
don't forget to click on the Attach button to actually attach the file
to the message. The attached file will display under the attachment
lookup.
To remove the attachment, select the attachment by clicking
on its box, then click the Remove Selected
link.
Return to menu
Receiving
AttachmentsOpen a
message that has an attachment. Attachments will display after
Part(s) below the Subject line. The title of the file, the
file type and
size will also display.
You can
choose to either View, Open or Save the file:
The file will remain in html format.
To
open
the file, click on the Save button to the RIGHT of the file name.
Choose Open in the File Download window. Your computer will open the
file using the application designated by the file extension.
(Example, Word will be used for a .docx file.)
To
save the file to
your hard disk or
floppy, click on the
Save button
to the RIGHT
of the file name. Choose
Save in the File
Download window.
Specify the
folder where you wish to
save
Return to menu
Replying to Messages
To reply to
messages, open the message. Click the
arrow next
Reply
. Click to Sender to reply
just to the sender or
to All
link to reply to the sender
as well as all users listed
under Cc: and Bcc:
Notice that these links appear both in
the top and bottom portion of the
message box for your convenience.
Return to menu
Forwarding Messages
To forward a
message, open the message. Click on the arrow next to Forward
. There are several choices select the
option you desire to use.
Return to menu
Redirecting Messages
You can also
choose to Redirect a message. Click on the
Redirect
link.
You will be prompted to insert a
new email address. The original email
will be sent to this person. It will
appear just as it did in your Inbox, without any reference to you as
a sender.
Return to menu
Searching Messages
You can
search your Inbox for messages that match a wide variety of criteria.
Click on the Search link on top of your Inbox.
Use the
Search window to enter text for Message fields, or
Message flags, or
Message folders to tell the system what you are searching for. The
example below will search for the text "Attachments" in the
subject for all messages in the
Inbox. After you have entered your search
criteria, click on the Search button. The messages that match your
Search will appear in your box. When done reviewing these messages,
click on the Inbox button to return to the complete Inbox.
Return to menu
Customizing your Email:
Inbox Options
You can
personalize the way your email works by customizing your Options.
Click on the Options button at the top of your Inbox.
Personal Info and
Signatures
You can
determine how you wish your personal information to appear in emails that
you send, and create a signature for your emails. In the Options
windows, click on Personal Information. Click on
Edit your identities.
An Identities
window will display. Choose the Default Identity. Enter how
you wish your information to appear and click on Change. It will
tell you that the identity has been saved. Your saved information
will show as messages are sent.
Return to menu
Multiple
Identities
It is possible to create more than one identity.
For example,
your signature would appear differently when you are communicating with a
faculty member than it does when emailing your friends and family.
Use the Options/ Personal Information to create the
multiple identities.
(Enter
information and click Create to create a
new identity.)
When composing an email, you will
have a drop-down list in the
From: field for choosing which
identity you wish to use in sending that
particular email. Make
sure that the identity you will use most
often appears as the Default Identity in
the Personal Information window.
Return to menu
Filtering
Set how you
wish Filters to be applied. Click on Options button in your Inbox. Under Mail Management,
click on Filters. Click on
Edit your filter rules to set all the
filters you wish to be applied to messages in your Inbox. Check the
boxes to determine when rules are be applied. Click on
Save Options
when done.
Return to menu
Mail Preferences
You can
customize your preferences for messages. Click on
Options button in your Inbox. Under
Mail Management, click on
Message Viewing if you wish to filter for
profanity. Click on Deleting and Moving Messages to set your
preferences for what to do after you delete messages, and whether to
automatically move them to the Trash folder.
You can also
click on Maintenance Operations, under Options, to set up times for
deleting and purging mail.
Display Options
Under
Options, click Display Options to
customize how you wish your Inbox to display.
Return to menu
Message
Composition
Under
Options, click on Message Composition to customize how you wish to compose
email.
Return to menu
Forwarding
Messages to
another Email Address
You can now forward
your incoming messages to another email
address by clicking on the
Forwards button.
Type the email
address in the Set/install a
forward to: dialogue box and
click Submit
* If you
choose to set a forward, your email will
not be stored on CCAC servers
CCAC does
not take responsibility for delivery and
storage issues related to forwarded
email.
You will
assume full responsibility for verifying
that forwarding is functioning
correctly, and for storing and backing
up your email.
Return to menu
More Information
for Academic Email:
Over View of Academic Email
Address Book
Calendar
Watch a demo
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