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Talkin' Tech: Managing your Passwords
This Talkin' Tech page provides guidelines for:
Changing your Network password
Changing your Blackboard password
Changing your CCAC Central password
Changing your Datatel password (employees)
Changing your ARC password (employees)
In order to ensure our network’s security, integrity and to safeguard your CCAC data, school work, and business matters, the College policy requires you to change your Network Account and Colleague passwords every ninety (90) days.

Changing your Network Password
You will be required to change your network password every 90 days.
Your Network login ID and password are the same for these services:
  • CCAC Network
  • Student Academic Email and Web Publishing
  • Blackboard Distance Learning
  • Library online resources (EBSCOhost)
  • Outlook Email and Web Access (employees)
  • Personal and Shared Network Drives (employees)
  • Other web applications for internal use (employees)

Recommendations for setting your password:

  • It must be a minimum of 6 characters

  • Passwords must contain a combination of letters and numbers

  • Your password should NOT be common information like your phone number, or birthday.

  • If you write your passwords down, secure them.
  • Never share your password with anybody else.
  • It is recommended that employees create a different password for your access to Datatel.

To change your Network Password when on Campus using a College Computer:


  1. Click the Ctrl+ Alt+ Delete button all at the same time.

  2. Next click the Change password button.

  3. You will be prompted to enter your old password and your new password twice.

  4. Upon successful completion, you will receive a message that states your password has been changed.


To change your Network Password from home or outside the College network:

Employees now have two choices on how to change their passwords from outside the College network:

Go to Outlook Web Access

Select this is a public or shared computer

  1. Login to Outlook Web Access using ccac\username and the password .

  2. After logging in on the right side of you screen, below your name you will see an options button with a drop  down menu box.

  3. Select change password

  4. Enter in your current password.

  5. Enter your new password and  then confirm your new password.

  6. Click on the green check and Save

  7. Click on the Mail icon to return to your inbox


Open Internet Explorer and go to

For any of the listed options, you need your student or employee ID#.

Want to view a video demonstration of the Entrypoint Site?  Click here.


Option 1: Change My Password
You will need to remember your old password. Also, the password cannot be expired.
Option 2: Reset My Forgotten Password (students only)
You need the following information if you do not already have Security Questions saved in the system:
  • Username
  • First name
  • Last name
  • Last four-digits of your social security number
  • As an extra security measure, you need to recognize and select the course name and instructor of one of the courses you are currently registered for this semester.  You will given a drop down menu to select the course and instructor
Then you will be asked to answer three different security questions. 
Please note:  The security questions must each have unique answers. These will be used in the future whenever you need to reset a forgotten password.

Option 3: Create or Update Password Reset Questions (students only)

You can
use this option to maintain your security questions that were described above.

More information about your Network account: students, employees, account procedures

Your Blackboard Password


Please be reminded that your NetID account and password is also your academic email, web publishing and Blackboard password.  You may not change your password from within Blackboard.   See instructions for changing your  Network password.


Faculty and Staff:

Please be reminded that your Network account and password is also your Outlook email, Outlook web access and Blackboard password.  You may not change your password from within Blackboard.   See instructions for changing your Network password.

Changing your CCAC Central Password
CCAC Central Go to CCAC Central (formerly WebAdvisor). Click on one of the menus (Applicant, Credit Student, Noncredit Student, Faculty, or Employee).  Click on the Reset or Create Username and Password link and follow the instructions to change your password. 
Want to view a video demonstration of the CCAC E-Central  Services Site?  Click here.

Changing your Datatel Password

Employees Only

Your password will expire every 90 days.  An alert will appear in you log in dialogue box. You may also change your password before the alert appears  by clicking on the blue Change Your Password link.


When you click on Change Your Password link, you will be directed to the Change Password dialogue box.

  1. You will be required to enter your username and current password.

  2. You will be prompted to enter a new password.

    1. Your password must be between six and eight characters long.
    2. Your password is case sensitive.
    3. Your password must contain at least two letters and at least one numeric or special character (i.e. punctuation mark).
    4. Your password must differ from your login name or variations of your login name. 
    5. Any new password must differ from the old one by at least three characters.
    6. You will be prompted to change your password every 90 days.
    7. You may not reuse your previous three passwords.
    8. Your account will be automatically locked after 10 consecutive unsuccessful login attempts. Should this occur, contact the CCAC Helpdesk at x3275 to reset your password.


Approvals Secondary Password

If you are an Approver in the Purchasing system, you will set another password which is utilized by the approval process.  You will set or change your password using the APPW screen.  Create a password that is different from your Colleague password.  If you forget your approval password, you can just return to the APPW screen and set a new one.

Questions? Call the ServiceDesk.  If you need your password reset, be prepared to provide additional information to confirm your identity.

More information about your Colleague account.

Changing your ARC Password

Employees Only
Go to ARC and log in.  Click on the Change Password link found at the top right hand corner of the page header.  Change your password.  If you have forgotten your old password, call the ServiceDesk at 412.237.3275 to have your password reset.  Be prepared to provide additional information to confirm your identity.

Never share your password(s) with anybody else!!


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