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Click on any link
to see more information on the CCAC and ITS web site!
CCAC Employees are provided with a “Standard
Technology Tool Kit” – the established standards for hardware
and software within our networked computing environment. The College
provides you with the following PC tools that you need to do your job
effectively.
More information and the current
standards can be found on the
ITS
Web Site.
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Technology Tool |
Information and
Links |
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College PC |
- CCAC has set a minimum standard configuration
for all computers and peripheral devices. All purchase requests for
new hardware must be approved by the ITS Field Director to ensure
compliance with these standards. Please consult with your
ITS Field
Director BEFORE you purchase computer hardware or software.
- Hardware:
ITS maintains a minimum base configuration for the Standard Desktop
PC and Laptop PC and Network Servers. See the ITS Web Site for
current minimums for PC processors for desktops or laptops, as
well as standards for peripherals (printers, drives, handhelds, etc).
- Software:
All College PC’s are installed with a
basic image (a standard
installation of operating software and configured software), which
includes the
latest versions of Windows Operating System, MS Office, Internet Explorer, Trend Micro Office Scan, Acrobat
Reader, WinZip, and Real Player. ITS technicians will install
additional software on a PC, if it is compatible with College
standards and the appropriate license is maintained for the
software. Be aware of our turn-around times for service
requests by reviewing the
ITS Service Level Agreements.
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Network
Environment |
- ITS Network Services provide the College
community with fast and reliable
data, voice and video communications within and outside the
College. Check out the ITS web site for an orientation to the
College’s
network.
- Employees: A Network User
Account is required for accessing any CCAC Network
Resources. A Network Account allows you to log-in to the CCAC
network from any campus PC. Logging in to a campus PC enables you
to use local PC software and access remote data on the network for
collaboration. (See the ITS Web Site for info on
acquiring a Network account.) Please note: The Network User
account also serves as your Outlook email user account.
- Students are provided access to the network
through a different kind of network account called
NetID.
The NetID allows students to access resources on the College
network, including library resources,
student email,
Blackboard
and academic
web publishing. In order to obtain a NetID, students must
be registered.
- Password Change: Employees and Students
are required to change their Network password every 90 days.
ITS has developed a convenient website called Entry Point at which
you can change your password remotely or from any PC on campus. Go
to http://entrypoint.ccac.edu
to change your password or access online services.
- Phones and Voicemail also operate over
the CCAC Network. View information on our
voice systems.
The Voicemail system available at each campus is called Call Pilot;
see our Voicemail webpage for
Startup and
Programming Instructions for Voicemail.
- Videoconferencing facilities and
equipment are maintained by the ITS network and field operations
staffs. See information on scheduling and videoconference
procedures on our
videoconferencing webpage.
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Security and Virus Protection |
- Trend Microsystems
is the standard software utilized on all desktops and servers with a
Windows operating system. In addition, incoming and outgoing email
is routinely scanned for viruses and worms.
- The maintenance of Trend Micro virus scanning
is done automatically within all College PC's. Virus definitions are
updated routinely and regularly by the Network Services group. Your
desktop PC is updated automatically with these definitions through
the Windows software. (Learn more about
Virus Protection on the ITS Web Site.)
- NOTE: Your desktop PC is automatically scanned
each Friday at approximately 3:00pm; you may observe slowed
operation during this time. If you are regularly out of the
office on Fridays, you may choose to manually scan your hard drive,
using the program Trend Office Scan Client (found on the Start/ All
Programs menu).
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Password Aging is now used, which requires users to
change passwords for Network Account, Datatel and CCAC Central
every 90 days. More information about password aging found on
the Security
Passwords webpage.
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Windows Operating System |
- The Microsoft Windows Operating System allows you to
communicate with the software on the desktop. See
Windows XP Online Preview.
- Standard Users may customize their desktop,
search for and add printers, and set folder options.
- Standard Users may NOT install
software/ hardware, change Windows configurations, or delete
printers. Please call the Help Desk to request hardware/ software
installation or if you encounter problems with the Windows software.
- See the
Software
Standards page to confirm the current version on Windows
Operating System. Whenever ITS schedules an upgrade to its
Operating System or Office Suite, a roll-out schedule will be
announced, along with training opportunities for learning the new
version. Remember to download the
Before You Upgrade instructions before your scheduled Windows
upgrade or receiving a new computer.
- Use My Computer/Windows Explorer to organize folders and
files. See the
ITS Talkin’ Tech: File Management page for further instruction
on how to maintain your file folders. See the
CCAC Desktop Environment page for even more info.
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Printing |
- Users may use local or network printers for
their printing needs. Printers are set up through Windows during
the installation process. Users may add printers using
Printers and Faxes on the Start Menu. See the
Printing Tips page on the ITS web site for more information
- All network printers are named using the
Campus, Building, Room number, eg. alm324a stands for Allegheny
Milton Hall room 324, printer A.
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Email |
- Employees utilize
Microsoft Outlook to access
their College email via the Microsoft Exchange Server.
- Employees can access their email remotely
(from any PC outside the College network) through Outlook Remote
Access, via your internet browser. (http://email.ccac.edu).
Remember to enter ccac\ before your
username.
- All employees have an Outlook
Mailbox which is limited in size. You will receive an email when your mailbox size
approaches the limit. Use the following information to help you manage the
size of your mailbox. See
Outlook Mailbox
Size and Archiving Instructions.
- General announcements can be found on the
CCAC Bulletin Board, located under Public Folders in Outlook.
In Outlook, you need to navigate to the Folder List to view
Public Folders. It is suggested that you create a shortcut for
the Bulletin Board for ease of use.
- ITS Network Services also utilizes
Spam Filtering software to identify and filter suspected spam.
- Faculty: Faculty may also choose to use
an additional email account called Academic Email to manage
correspondence from students. This email address will be
sameusername@acd.ccac.edu.
More information found on our
Academic Email
webpage. This is the same email accounts available for
students.
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Blackboard
courses.ccac.edu |
- Distance Learning faculty and students use
Blackboard as the software platform for internet and web-enhanced
courses.
- Questions should be directed to the
Instructional
Technology staff.
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Colleague |
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Colleague, developed by Datatel, Inc., is CCAC’s business
enterprise system. Colleague is used to manage administrative
systems across the College, and includes these three applications:
- Student
Application: Academic Records and Grading, Recruitment/
Admissions Management, Accounts Receivable, Cash Receipts,
Curriculum Management (Course Schedules), Degree Audit, Faculty
Information, Financial Aid, Registration
- Financial
Application: Accounts Payable, Fixed Assets, General
Ledger (Budgets), Purchasing
- Human Resources:
Personnel, Payroll
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Colleague
Online Training is provided using the web-based
Blackboard distance learning
site. This web-based learning site can be used by employees to
access learning modules and Colleague documentation.
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ARC (Administrative Reporting Center) provides administrators
with web-based reporting for monitoring enrollment activity, student
progress, budget management, etc.
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CCAC Central (WebAdvisor)
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CCAC Central is a component of the Colleague system that
provides information available to students, faculty and staff via
the Web.
- Students
can search for classes, register and pay online (except first-time
credit students), view their schedule, grades, GPA, transcript,
account summary and financial aid summary
- Faculty
can submit midterm and final grades online, as well as view their
class schedule and rosters
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Administrators and staff
can view their position summary, total compensation and vacation time balances
- New Services are added periodically. Keep
your eyes open for new features.
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You can view ONLY YOUR OWN
information via CCAC Central. To view data about other faculty/
students, you will need to use Colleague User ID for direct access
to Colleague.
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View
instructions on
using CCAC Central.
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Web Applications and Online Services
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- Besides CCAC Central, the College maintains a
wide variety of online applications to better service students,
prospective students and employees.
- See the Talkin' Tech
Primer on Online Services for an overview of online
applications, including Appointment Central, Enrollme, Online Dean,
Online Bookstore, Tutoring, etc.
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CCAC Web
Site
www.ccac.edu |
- The CCAC web site serves as a primary
information source for the College.
- Search and view information: About CCAC,
Getting Started, Current Students, Lifetime Learning, Campuses and
Centers, Faculty and Staff, Corporate Visitors, Educational
Foundation.
- Includes Keyword Search, Quick Find,
Jobs Online,
Course
Search, Campus Tour,
and more. Note that the
Course Search retrieves data from
a Colleague download, which is refreshed each night. (The
Course Search in
CCAC Central
provides real-time results.)
- Updates to the CCAC web site are made via the
Content Management System; contact the
webteam for more info.
- Faculty and students may also publish
academic web
pages, hosted on the College web servers.
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Policies |
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Help & Support
412.237.3275 |
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MICROSOFT OFFICE 2007 is
the CCAC standard for office suite software. How do you know which
application will best meet your needs for a particular task? The table
below* outlines the major functions of each Office application.
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Office 2007
Application to Use
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Task
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Word
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- Create general printed or online documents of
all kinds—for example, memos, letters, faxes, reports, contracts,
résumés, manuals, theses, and books.
- Enter and organize research notes, outlines,
and other types of free-form text information.
- Generate form letters, envelopes, labels, and
other mail-merge documents.
- Print individual labels and envelopes.
- Create general-purpose, relatively simple Web
pages, which can include almost any Word document element, plus
movies, sounds, forms, frames, visual themes, navigation bars, and
other components. Use templates to create personal Web pages and
other types of pages or use the Web Page Wizard to create simple Web
sites. (The CCAC Web Site uses the CMS (Content Management system)
to edit web content.
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Excel
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- Save, organize, calculate, analyze, and chart
numeric business or personal data in a spreadsheet (row and column)
format. For example, balance checking accounts, prepare invoices,
plan budgets, track orders, or maintain general accounting ledgers.
- Store relatively simple text or numeric data
in lists that organize the information into records (rows) and
fields (columns)—for example, a product inventory or descriptions of
members of your ski racing team. Sort, find, filter, automatically
fill, summarize, group, outline, or subtotal data. Display data in
varying combinations using pivot tables or pivot charts.
- Publish static or interactive spreadsheets,
charts, or pivot tables, for displaying numeric, text, or graphic
information on the Web. Publish forms on the Web for collecting data
in lists or other databases.
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PowerPoint
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- Create multimedia presentations consisting of
sets of slides to teach, sell, communicate, or persuade. Include
text, graphics, animations, sound, and video in your presentations.
Present multimedia information using 35 mm slides, transparencies
for overhead projectors, speaker notes, printed handouts, or live
slide shows on a computer or computer projector.
- Publish presentations on the Web that consist
of a series of multimedia slides displaying text, graphics,
animations, sounds, or videos.
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Outlook
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- Send, receive, and organize e-mail messages.
Exchange instant Internet messages.
- Store and manage personal information
(appointments, names and addresses, to-do lists, journal entries, or
free-form notes).
- Communicate and coordinate with members of
your workgroup (schedule meetings, manage group projects, and share
information and files).
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Sharepoint Designer
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- Create entire Web sites using templates or
wizards—such as a site for establishing a corporate presence,
displaying personal information, or managing a project. Use visual
themes to apply consistent formatting to all pages in your site.
- Manage your Web site (maintain files and
folders, display reports, create and update hyperlinks, track tasks,
publish your site, or control the source in workgroups).
- Create a Web page quickly using a template or
wizard (for example, a page containing a bibliography, a feedback
form, or a table of contents).
- Create or edit a Web page using a
full-featured HTML (Hypertext Markup Language) editor.
- NOTE: Most CCAC web site content
editors/ managers will utilize our customized “Content Management
System” for maintaining information on the College’s site, rather
than FrontPage.
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Access
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- Store, organize, select, and present data in a
relational database, which allows you to easily manage large amounts
of complex or interrelated data and to divide data into separate,
related tables to maximize storage efficiency.
- Publish an interactive form on an intranet
that allows users to view or update information from a database.
- NOTE: Colleague serves as the College’s
enterprise-wide database for storing of student information and
college business functions. If you require the development of
an auxiliary Access database that relates to student information or
business functions, you should coordinate your work with ITS
Development Services (contact
ITS-Development@ccac.edu).
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*Excerpted
from Office 2007 Inside Out, Halverson and Young, Microsoft Press
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